At Genuinely Digital (“GD”), we respect and protect the privacy of our clients and users who visit our websites. This Privacy Policy explains how we collect and use information for Genuinely Digital services, including the advertising services, promotions, informational mailings, and other offers we provide.
Our Privacy Basics
Our clients’ and users’ privacy are extremely important to us. Organizations that work with Genuinely Digital own their data. GD is sometimes the custodian of that data on behalf of the organizations that use GD. We don’t own any organization communication data besides GD’s.
GD Privacy Policy
Effective: July 1, 2020
This privacy policy is here to help you understand what information we collect at GD, how we use it, and what choices you have.
This policy describes how GD treats your information; not how other organizations treat your information. If you are accessing Genuinely Digital website in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your relationship with GD. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your organization owner or administrator. Please check with your employer, organization owner or administrator about the policies it has in place regarding your communications and related content on GD platforms.
Information We Collect and Receive
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
Organization Information: When you contact GD, we may collect your email address, your organization name, your contact information and any other information you volunteer
Log Data: When you visit GD’s website, our tools automatically record information including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data.
Device Information: In addition to log data, we may also collect information about the device you’re using to visit GD platforms, including what type of device it is, and what operating system you’re using.
Geo-location Information: Wi-Fi and IP addresses received from your browser or device may be used to determine approximate location.
Information from Partners or Other 3rd Parties: GD may receive information from partners or others that we could use to make our own information better or more useful. This might be aggregate level information about which IP addresses go with which zip codes or it might be more specific information about how well an online marketing or email campaign performed.
Our Cookie Policy
GD’s tools may use cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.
Cookies are small text files sent to your computer and from your computer to us, each time you visit our website. They are unique to your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
If you access GD’s website through your browser, you can manage your cookie settings there.
GD sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics for website analytics. Google Analytics provides their own opt-out. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
How We Use Your Information?
We use your information for the following:
In the event of a merger or sale. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Privacy Policy.
To obtain analytics. When we collect data on the number of visitors to our website, the type of visitors, the length of those visits and other information provided by tools like Google Analytics.
For marketing and advertising. We may conduct marketing and advertising activities such as re-targeting, where cookies are used to send you ads for GD after you visit a GD web property, or visitor profile creation, where a tool uses cookies to create a profile for repeat visitors, among other activities.
For sales activities. If you contact us to learn about our services, research, company, or tools, or to ask other questions, we may use the information you provide to contact you and may create a profile for you in a CRM where we log our communication with you.
Security
GD takes reasonable steps to protect information you provide to us as part of your use of the GD services and tools from loss, misuse, and unauthorized access or disclosure. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.
Children’s information
GD is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.
Changes to this Privacy Policy
We may change this policy from time to time, and if we do, we’ll post any changes on this page. If you continue to use GD after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.
Contacting GD
Please also feel free to contact us if you have any questions about GD’s Privacy Policy or practices. You may contact us at hello@genuinelydigital.com.